Analysis of the Relationship between Workload and work pressure for employees at the X hospital during the Covid 19 Pandemic

Abstract

COVID-19 has had a major impact on the management of health services, especially in
hospitals. As the front line in overcoming the COVID-19 pandemic, hospitals are required
to continue to serve and treat patients, especially those infected with COVID-19. Factors
such as the increasing number of COVID-19 patients, increasing working hours, fatigue, a
sense of danger and uncertainty, and lack of knowledge about the COVID-19 process
increase the workload of hospital employees, causing work pressure to increase. This study
is to identify the purpose to determine the relationship between workload and work stress
levels in health workers. The research design used observational analytic with crosssectional study approach and sampling with accidental sampling technique with the
number of respondents as many as 126 respondents. Space Administration Task Load
Index (NASA-TLX) measuring instrument to measure the workload of Hospital “X”
employees. The data were analysed using statistical software with the type of Chi-Square
statistical test with a significance level of = 0.05. The results of the study found that there
was a relationship between workload and work stress levels for health workers with a pvalue = 0.000, so it was concluded that employee workloads can affect employee work
pressure during the COVID-19 pandemic caused by organizational demands in relation to
the high role of increased tasks during the COVID-19 pandemic.